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AMC – Annual IT Support Management Contract

IT Support AMC Dubai

Hyperactive gives you the ability to hire a professional IT maintenance company for the whole year.

This contract includes all your hardware, software, and networking needs.

Our IT support services include but are not limited to:

  • PCs
  • Servers
  • Printers
  • Scanners
  • Laptops
  • Network Routers & Switches

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OR

Our Annual IT Support & Maintenance Services Include

Incident based Support

Incident-based Support

We deal with your IT-related issues as soon as they occur, and avoid downtime and running costs associated with each instance of repair

Quick Response Time

Unlimited preventive maintenance visits

An IT annual maintenance contract gives you the ability to benefit from regular visits from our technicians, making sure issues are prevented before they can materialize.

preventive maintenance visits

Unlimited preventive maintenance visits

An IT annual maintenance contract gives you the ability to benefit from regular visits from our technicians, making sure issues are prevented before they can materialize.

247 Unlimited Service Calls

24/7 Unlimited Service Calls

An IT support AMC means never having to call up more than one number when you need services or assistance.

On-Site IT Support

On-Site IT Support

The assistance you need without having to take your devices anywhere. Our technicians will fix most issues on the spot.

Process of IT Annual Maintenance

Visit

The first part of the process is visiting your premises to best understand your needs.

Review of Technology Needs

We then discuss your technology-related requirements and the scale of components required to best match the size of your business.

Sign Contract

The next part of the process is signing an IT annual maintenance contract for the services required.

IT Audit

At this point, we carry out an IT audit of your company.

Implement Suggestions

The audit, your devices, and software are upgraded, and associated business needs to be reviewed.

Advantages of an Annual Maintenance Contract (AMC)

We enable you to focus on your core operations and hand off the IT hassles to a dedicated and professional task force

There is no need to hire a full-time IT professional for your business

Cut maintenance, repair and monitoring costs over the long term.

Deal with major hardware and software disruptions, including the loss of valuable data in the smallest timeframe possible.

Boost your network and browsing security protection, and keep malware and viruses away all the time.

Secure high-quality IT equipment on the budget that suits you.